Claims / Documents Archival and Retrieval

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Our clients typically process thousands of claims or documents monthly, leading to the need for an efficient method of archiving these claims which is properly indexed to a searchable format.

To address this problem, we offer Archival and Retrieval services for our clients. Through this service, all claims processed by our BPO Center will be archived into a database. This database will store both the scanned image of the claim as well as the raw EDI data for claims.

Clients can get access to their archived claims or documents through a secure portal site. This site enables users to search for archived claims using key parameters such as Member ID, Provider Tax ID, and Dates of Service. Alternatively, clients may submit Claims Document Requests to our BPO Center for pulling back large volumes of claims.

Benefits of Archival

Clients using our Archival and Retrieval services experience benefits throughout their organization:

  • Reduction in storage space required for claims filing
  • Improved efficiency on audits and claims reporting
  • Improved access for Customer Service Representatives to claims through online portal site

Featured Services
Outsourcing strategy Assists clients with strategic planning to ensure maximum benefit   Read More Claims Processing OutsourceBiz can handle the entire claims adjudication process   Read More Claims and Documents Archival Archival services benefits reduction in storage space required for claims   Read More
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